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0845 4590 142

0845 4590 143

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Onsite printer repairs

Due to the rise of Internet email through the 90’s and the variety of digital document storage systems available today, there has been a noticeable reduction in office printing requirements. This coupled with the introduction of larger multifunctional printers and copiers over the past 10 years, has seen a rapid decrease in single user, desktop printers in the office environment. However, due to the convenience of these desktop devices and the relatively cheap purchase and running costs, there is still a large market for printer repairs.

Our service technicians have a wealth of knowledge on all manufacturers of desktop, multifunction and floor standing printers. From simple print quality issues to major system error codes, our engineers can repair your device quickly and efficiently, whilst creating minimal disruption to your staff work flows. With tablet computers on hand, loaded with PDF service manuals, printer parts manuals and machine schematics, we can fault find, diagnose and ultimately repair the most complicated of faults, usually whilst onsite. If a spare part is required, we carry a large range of printer spare parts with us however, if we have to order a further part, we will not charge a return call out fee when the engineer returns to fit (RTF). With every call out repair completed, our service engineer will carry out a full preventative maintenance service, noting all parts, consumables or areas of the machine that may require attention in the future. All this information will be sent back to our office, scanned and emailed to you along with the invoice for the job. This information can help build a reliable machine service history to assist with the on going maintenance of your printer.

If it prints, we fix it

£65+VAT

ALL MACHINES REPAIRED

Office printers

Floorstanding printer

Multifunctional printers

Desktop laser printer

Inkjet printer

Laser office printer

Dot matrix printer

Wide format printer

A4 plain paper printer

Mono desktop

HP printers

Home office printers

Printer software

Label printers

Toner based printers

Production printers

High volume printers

Thermal printers

Light production printers

ALL FAULTS REPAIRED

Paper mis-feeds

Print quality issues

Blank prints

Service errors

Error codes

Abnormal noises

Lines on prints

Printer dead or no power

Toner/ink problems

Colour reproduction issues

Device not printing

Blurred image/text

Printing errors

Printer driver errors

Systems errors

Paper jamming

Creased pages

Missing print

Toner not recognised

All repairs are covered by a 30 day onsite guarantee. It’s not often we get things wrong but there are times when we complete a repair and just a few days later the client is experiencing the same fault again. If the original repaired fault reemerges within 30 days of the original repair, we will return to site completely free of charge.

Peace of mind…….

From our central office based in Bishop’s Stortford, Hertfordshire, our engineers have quick and easy access to our service area of London, Herts and Essex. We aim to be out to repair your broken device within one working day of the call being logged with our service department. For more urgent repairs, for example if your machine has no power or is for some reason inoperable, we can often rearrange our engineers and get to you sooner, at no extra cost.

WE ALSO SUPPLY INK & TONER CARTRIDGES, PRINTER CONSUMABLES AND SPARE PARTS, PLEASE CALL US FOR THE LATEST COMPETITIVE PRICING

LONDON

ESSEX

HERTS